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Secrets of Effective Communication You Can Learn (from my Failures!)

Benjamin Mitchell | GOTO Chicago 2018

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Transcript

Perhaps the biggest lever we have to improve our effectiveness when working with software teams and stakeholders is our own communication skills, yet most of us are often blind to our hidden assumptions and actual behaviour. Based on case studies - feature many failures on my part - I'll present approaches to challenge commonly held assumptions and suggest practical skills you can practice that will improve your effectiveness.

About the speakers

Benjamin Mitchell
Benjamin Mitchell

Experienced Agile Delivery Practitioner & Advocate of Effective Communication Skills