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A Strong Belief, Loosely Held: Bringing Empathy to IT

Nirmal Mehta | GOTO Chicago 2018

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In this talk, the conversation centers around how to use behavioral economics and other processes to assist in getting IT organizations to adopt DevOps practices. Technology is easy but, people are hard. How can we use game theory to encourage empathy in an organization? How can you, as an individual contributor, help drive positive change in your team, company, and community? This talk fosters thought and dialogue on how to address the people and IT cultural needs as organizations transform.

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Transcript

In this talk, the conversation centers around how to use behavioral economics and other processes to assist in getting IT organizations to adopt DevOps practices. Technology is easy but, people are hard. How can we use game theory to encourage empathy in an organization? How can you, as an individual contributor, help drive positive change in your team, company, and community? This talk fosters thought and dialogue on how to address the people and IT cultural needs as organizations transform.

About the speakers

Nirmal Mehta

Nirmal Mehta

Chief Technologist at Booz Allen Hamilton and Docker Captain

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