What We Talk About When We Talk About Resilience

Courtney Nash’s keynote—crafted for Site Reliability Engineers (SREs), developers, architects working with large distributed systems, and tech managers overseeing SRE and Dev teams—takes a close look at resilience in modern software systems. Her insights are drawn from over 10,000 incident reports collected across two years of rigorous research.

Join us as we dive deep into the world of complex systems, unexpected surprises, and 24/7 availability, as Courtney reveals the counterintuitive insights unearthed from the Verica Open Incident Database (VOID). We’ll expose a surprising truth behind common resilience metrics and reveal what they’re really telling you (or rather, not telling you).

Don’t miss this opportunity to learn from real-life incident data and transform your approach to system architecture, incident management, and continuous improvement. Get ready to change the way you view resilience in software systems forever!