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![Managing to Your SLO in the Face of Chaos](https://img.youtube.com/vi/Oxmk-DiLrNA/maxresdefault.jpg)
Managing to Your SLO in the Face of Chaos
Liz Fong-Jones
|
YOW! Brisbane 2022
Transcript
Setting a Service Level Objective for your service is only the start of your quantified reliability journey. What do you do when you've had a few too many incidents and blown your error budget? Or had a pile of near-misses that burned the team out even though the user-facing SLO wasn't violated? What if the incident trigger was the infrastructure refactoring meant to improve, not harm, reliability & maintainability?In this talk, you'll learn how the team at Honeycomb handles incidents, chaos engineering, and the engineering feedback loop for reliability with social practices and architectural design.
About the speakers
![Liz Fong-Jones](https://files.gotocon.com/uploads/portraits/1233/thumb/liz_fong-jones_1662115278.jpg)
Field CTO, Honeycomb.io