Jessica is currently a Principal Developer Advocate at AWS focusing on Elastic Container Service. She previously worked for Microsoft in a variety of capacitities for over a decade. Before that, she spent more than 10 years as an IT Consultant / Systems Administrator for various corporate and enterprise environments, catering to end users and IT professionals.

Jessica holds three Microsoft Certifications (MCP, MSTS, Azure Infrastructure), 3 (expired) CompTIA certifications (A+, Network+, and Security+), 4 Apple Certifications, and is a former 4-year Microsoft Most Valuable Professional for Windows and Devices for IT. In 2013, she also achieved her FEMA Professional Development Series (PDS) certification from the U.S Department of Homeland Security, which recognizes her communication, leadership, influence, problem solving, and decision making abilities during times of crisis and emergency.