The Sociotechnical Path to High-Performing Teams

Updated on May 23, 2023
Charity Majors
Charity Majors

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There is a yawning gap opening up between the best and the rest — the top few percent of elite engineering teams are making incredible gains year over year in velocity, reliability and productivity, and more teams are achieving elite status every year. Yet meanwhile the bottom 75% of teams are actually losing ground each year. Contrary to common belief, this has almost nothing to do with engineering ability, and everything to do with the sociotechnical feedback loops that are the beating heart of every engineering org.

Great teams make great engineers. So let’s talk about how great teams are forged.