Beyond the Code: Deploying Empathy

Code is always a means to an end rather than the end product itself. It’s extremely important to understand the broader picture and see what the code that you or your team are going to write is helping to solve. Michele Hansen, author of Deploy Empathy and co-founder of Geocodio, reveals some of the best practices around understanding your users and responding to their needs. Join Michele and Hannes Lowette, head of learning & development at Axxes, while they dive into how to run successful and useful customer interviews.