I Can Sell You Observability, But You Can't Buy It

Observability is practically a requirement to build a resilient, decentralized software application. In response to this, your options are practically limitless – and these options can make your head spin. How do you choose? What should you choose? Build, buy or something in between? The real question isn’t what or how but if observability is something you can buy at all. This talk will give you a framework to understand the trade-offs between observability solutions and a guide to the important cultural changes that make it work for your team and organization. You’ll take away a scorecard for evaluating observability tools, some real-world tips for driving an observability practice on your team and a quick overview of the newest developments in the observability world. This talk is for people who are responsible, or worried about, monitoring and understanding distributed systems -- or any kind of software at all!