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Abby Bangser

Principal Engineer at Syntasso delivering Kratix

Abby is a Principal Engineer at Syntasso delivering Kratix, an open-source cloud-native framework for building internal platforms on Kubernetes. Her keen interest in supporting internal development comes from over a decade of experience in consulting and product delivery roles across platform, site reliability, and quality engineering.

Abby is an international keynote speaker, Team Topologies Advocate, and co-host of the #CoffeeOps London meetup. Outside of work, Abby spoils her pup Zino and enjoys playing team sports.

Upcoming conference sessions featuring Abby Bangser

Platform as a Product: A Deep Dive into the Technical Foundations

There’s no shortage of advice urging platform teams to treat their internal platform like a product, emphasising user empathy, prioritising value over requests, and building trust through consistent care. These are essential practices, but most conversations lean heavily into the socio side of the socio-technical balance.

This talk shifts the spotlight to the technical side of platform-as-a-product. Abby will explore what Developer Experience (DevEx) looks like for platform builders themselves, and the often-overlooked technical foundations that make great internal platforms possible.

Topics will include:

  • What observability and testability look like in a platform
  • How architectural principles (like service design and interface boundaries) shape platform resilience and usability
  • The tooling and feedback loops platform teams need to stay effective

If you’re building internal tools and infrastructure, this talk is for you. Let’s talk about improving your developer experience.

Friday Oct 3 @ 10:15 @ GOTO Copenhagen 2025

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