According to Thoughtworks' Tech Radar, Knowledge Flow — knowledge as a sociotechnical system we can design — is an essential technique to learn.

How do you generate knowledge flow? When so few decisions are driven by meaning and expertise shared across teams, tools, and digital systems ... where do you begin?

This workshop is an invitation to design knowledge flow. It doesn’t teach knowledge management—it helps you build the future of knowledge work. Through hands-on practices, real-world examples, and practices grounded in systems thinking, you will learn to architect the knowledge environments your teams need to thrive.

What you'll learn

• Enter the Fireswamp where you'll face the Six Delusions of Unusual Size -- knowledge myths that keep us trapped in quicksand of systemic gaps.
• Discover the Six inconceivable Truths: Practices that actually generate knowledge flow.
• Walk the Spiral Paths: Hands-on keystone activities that shift your thinking, increase your effectiveness and deliver high-value impact with each step.
• Create a Knowledge Repository: Architect as if everything is intertwingled (because it is!). Think as if complexity is the river of modern knowledge work (because it is!). Iterate and Improve.
• Prototype a meaning-driven system: Get geeky with a small, ontology-driven prototype that demonstrates the power of this paradigm shift ... in the medium of code.

(If you are an expert coder, you can dive in deep. If you aren't a coder, but don't mind touching some code, you can build a prototype too. Attendees can also pair skillsets, like we do IRL.)

Whether you're untangling legacy systems, designing better decision-making processes, or trying to make sense of complex product landscapes, Knowledge Flow gives you the mindset, methods, and tools to turn information overload into organisational intelligence.

If you are happy with Jira-driven engineering, documentation-drowning requirements analysis, architecting relational database queries to create faux data relationships, and designing information pipelines rather than knowledge systems ... this workshop is not for you!

If you want to experience a powerful, practice-driven approach to architecting and building software systems that supports synthesis, collaboration, real-time sense making that produces real innovation ... join us on the adventure.

Helpful but not required prerequisites: You enjoy snarky metaphors, schema label debates and aren't afraid to return to work muttering the word "ontology."

For who?

This masterclass is for Systems Designers and Architects, Engineering Leaders, developers, ad Devops Practitioners, Product leader and UX designers, Business Leaders, Human systems facilitators, Content managers and Information architects.

Prerequisites

Curiousity, a "yes, and" mindset, a laptop, and willingness to follow some instructions before they arrive.